🛑  Reminder! Last day of Winter Membership is 2/22!  🛑   

   💬  Spring Swim kids program now OPEN for sign-ups!  💬   


FAQ

Q: When is the pool open?
A: Beginning in 2025, the annual membership season will run from March through mid-February of the following year.

Q: How much does membership cost?
A: In 2025, the annual membership fee is $1200.00. New or lapsed members (who did not join in the prior calendar year) will pay an additional $100.00 administrative fee. Proprietary members may join at any time and are not required to pay the administrative fee. To verify if you are the owner of a proprietary address, please check here.

Q: Are lessons and swim programs included in membership?
A: There are additional costs for all swim programs, including private lessons and swim team. All lessons and swim programs are for members only. For more information, please contact the Lessons Team.

Q: Do you offer trial memberships, day passes, or prorated memberships?
A: No, we do not offer drop-in, day passes, trial, or prorated memberships. Membership fees must be paid in full at the time of registration.

Q: What are your hours?
A: We operate on a Dawn to Dusk schedule, meaning adult members or children with adult supervision can access the pool from 5 am to 9 pm. We ask that you wrap up your swimming and clean up by 9 pm to allow time for our closing staff to clean and cover the pool. There may be times during the season when the pool is closed for swim team practices or private events. Members may check the calendar for details.

Q: Are reservations required?
A: Reservations are no longer required for Open Family Swim. Reservations are required for early morning and evening lap swim hours. Drop-in lap swim hours are available during the afternoon. Lap swim reservations open on Monday at 10am for the following week. Reservations and cancellations are managed online by the member.

Q: How big is the pool?
A: Our main pool is six lanes, 25 yards, 3ft to 4.5 ft deep and is outdoors. It includes steps, hand railings, and a handicap lift. The wading pool is 1ft deep and contains steps and hand railings.

Q: What is the temperature of the pool?
A: The lap pool is heated to ~82°, and the wading pool is ~84°. The wading pool is only heated during the summer; otherwise, by request.

Q: Are there lifeguards?
A: Lifeguards are on duty daily during the summer and on weekends in the spring and fall. Lap swim hours are unguarded. Although there may be lifeguards on duty, you are always responsible for your safety and that of your children.

Q: Can I bring guests?
A: Guests are welcome to accompany you to the pool during lifeguarded hours. All guests must complete the Guest Waiver before visiting. The fee for every guest who will be swimming is $9. You can find more details on the Guests page.

Q: What is the membership refund policy?*
A:

Membership Cancellation and Refund Policies

Revised December 15, 2024

Annual Membership Dues Refund Policy:

Winter Membership Dues Refund Policy:

Returned check/ACH fee is $20.00

* Please note that the swim team has its own refund policy.

Q: What is the swim program payment and refund policy?
A:

Program Payment Policy

  1. Payment is due at registration by credit card (online) or check.
  2. If paying by check, print the bill and submit it with a check within 0 days of registration, or registration will be dropped.
 

LCC Program Cancellation Policy

  1. Print the cancellation form and deliver it to the managers.
  2. If a refund is due, it will be paid via the original payment method and processed in approximately two weeks.
  3. 100% refund for cancellation requests made up to 30 days before the session start date.
  4. 75% refund for cancellation requests made up to 14 days before the session start date.
  5. No refunds for cancellation requests within 14 days before the session start date.
  6. No refunds for missed sessions (due to city mandates or otherwise) or pool closures.
 

Private Lesson Cancellation Policy

Cancellation of private lessons must be made 48 hours before the start of lesson time, and refunds will be net of the processing fee. If your swimmer is ill, we will work with you to reschedule the missed lessons. Lessons need to be rescheduled within two weeks of missed lessons. No refunds or make-ups will be arranged if a swimmer is a no-show.