🎉  Make your reservations by 4PM so that we can assess closing!  🎉   

FAQ

Q: Are COVID-19 restrictions still in place?
A: No - Social distancing, masks, and other restrictions are no longer in place.

Q: Are reservations still required?
A: Reservations are no longer required for Open Family Swim. Reservations are required for early morning and evening lap swim hours. Drop-in lap swim hours are available during the afternoon.

Q: When does the pool open?
A: The regular Summer Season is March through October; Winter Season is November through February.

Q: How much does membership cost?
A: In 2023, Membership for new members is $850.00, plus a $100.00 administrative fee. The membership fee for all returning members (who paid for membership in the Summer or Winter prior) is $850.00, and the administrative fee does not apply. Proprietary members do not pay the admin fee. To check if you are the owner of a proprietary address, please check here. There are additional costs for all swim programs, including lessons, swim team, etc.

Q: What are your hours?
A: We operate on a Dawn to Dusk schedule, meaning adult members or children with adult supervision have access to the pool from 5 am to 9 pm. We ask that you wrap up your swimming and clean up by 9 pm to allow time for our closing staff to clean and cover the pool. There may be times during the season when the pool is closed for swim team practices or private events. Please check the calendar for hours.

Q: How big is the pool?
A: Our main pool is six lanes, 25 yds, 3ft to 4.5 ft deep. It includes steps, hand railings, and a handicap lift. The wading pool is 1ft deep and contains steps and hand railings.

Q: What is the temperature of the pool?
A: The lap pool is heated to ~82°, and the wading pool is ~84°.

Q: Are there lifeguards?
A: Lifeguards are on duty on peek weekends in the spring and peak hours during the summer break. Calendar shows lifeguarded hours. Lap swim hours are unguarded. Although there may be lifeguards on duty, you are always responsible for your safety and that of your children.

Q: Can I bring guests?
A: Guests are welcome to accompany you to the pool during lifeguarded hours. All guests must complete the Guest Waiver before visiting. The fee for every guest who will be swimming is $9. You can find more details on the Guests page.

Q: What is the membership refund policy?*
A:

Membership Cancellation and Refund Policies

Revised December 1, 2022

Winter Membership Dues Refund Policy:

Returned check/ACH fee is $20.00

Summer Membership Dues Refund Policy:

Returned check/ACH fee is $20.00

* Please note that the swim team has its own refund policy.

Q: What is the swim program payment and refund policy?
A:

Program Payment Policy

  1. Payment is due at registration by credit card (online) or check.
  2. If paying by check, print the bill and submit it with a check within 7 days of registration, or registration will be dropped.
 

LCC Program Cancellation Policy

  1. Print the cancellation form and deliver it to the managers.
  2. If a refund is due, it will be paid via the original payment method and processed in approximately two weeks.
  3. 100% refund for cancellation requests made up until one calendar month before the session start date.
  4. 75% refund for cancellation requests made up until two weeks before the session start date.
  5. No refunds for cancellation requests within two weeks before the session start date.
  6. No refunds for missed sessions (due to city mandates or otherwise) or pool closures.
 

Private Lesson Cancellation Policy

Cancellation of private lessons must be made 48 hours before the start of lesson time. If your swimmer is ill, we will work with you to reschedule the missed lessons. No refunds or make-ups will be arranged if a swimmer is a no-show.